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Little Reader
(17)
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What is the difference of the Simplified Chinese Curriculum from the Traditional Chinese Curriculum?
Missing Media Files in Little Reader
How to Manually Import Little Reader Content Files
General
(33)
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How to Create a Diagnostic Report for your BrillKids Learning System
How to use the Audio Diagnostic Tool
How to install your BrillKids Software using the CDs in your kit
Little Math
(12)
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How to Manually Import Little Math Content Files
The slides flash too fast and there are no sounds at all.
What are the minimum system requirements for the Little Math Learning System?
BrillKids Forum & BrillKids Online Store
(12)
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Updating Your Payment Details (for Installment Plan Users)
I already subscribed, but I can't log in.
I think there's something wrong with my user profile. I entered my child's age, but it still says she's a newborn.
Little Reader Touch App
(9)
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How to delete browser cache and cookies on your iOS device
Error: You are not allowed to make purchases
How to post an App Store review
Troubleshooting & Frequently Asked Questions