The Internet browser in your iOS device stores web pages, images, cookies, login details (if you enabled this) and other downloaded content in your device so that websites can load faster the next time you visit them. This storage space is called the browser's cache. Clearing it occasionally or regularly can protect your privacy and free up some space in your device.

If you are having problems with signing in to your BrillKids Account while using your device, try clearing up your cache and this may help solve the problem:

1. Open "Settings" from your iPad, iPhone, or iPod Touch home screen.

2. Tap "Safari" from the left-hand menu.

3. Tap "Clear Cookies and Data" then choose "Clear" from the pop-up warning.