Error: Imported Content Files are Damaged
In the case where the content files you imported are "corrupted" or "damaged", this may mean that you will have to try re-importing your content again.
If you're using your Content CD to import your content…
If you already tried to import your content CD to your Little Reader and found that you are getting the "corrupted" or "damaged" error, please try to import your content by downloading the files from your BrillKids Account.
For instructions on how to download content from your account online, please visit this article:
https://support.brillkids.com/hc/en-us/articles/204596094
If you're already trying to import your content by downloading from your online account, please try to send us a diagnostic report.
Related Article:
How to Create a Diagnostic Report for your BrillKids Learning System
Comments