I didn't get my activation email: Email or Network Problem

Your email account could be full or there could be a network problem. Kindly recheck your mailbox and make sure you are connected to the internet.

Once you are sure that your inbox has adequate space enough to receive mail from us, and that you are connected to the internet, send us a request to resend your activation email.

If you would like us to resend your activation email, follow these steps:


1. Go to the BrillKids Forum.

2. In the upper left-hand corner of the screen, click on the link which says, Did not receive activation email?

3. Fill in the form on the page, and click on the Resend Activation Code button.

4. Our system will then resend the activation email to your email address.

Have more questions? Submit a request


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