Sometimes you may encounter problems when using the Easy Voice Recorder and Picture Editor tools that come in your Little Reader, but these can be fixed easily by repairing or reinstalling your software, or by fixing your codec problems (for Easy Voice Recorder issues).
1. Easy Voice Recorder / Picture Editor does not open at all
If you are trying to open either Easy Voice Recorder or Picture Editor from inside Little Reader (from the Edit Word window, or from the Tools screen), try opening the program directly from your Start menu:
Alternatively, open My Computer and navigate to the following path to open Easy Voice Recorder or Picture Editor:
2. Easy Voice Recorder / Picture Editor crashes whenever I use it
There can be many causes for why programs crash, and you may want to try looking through any or all of these and see which fixes the problem for you:
3. I cannot access Easy Voice Recorder and Picture Editor from Little Math. Can I not use those tools for Little Math?
If you have both Little Reader and Little Math, you may use the media tools included in Little Reader to record pronunciations or create icons for your Little Math media sets. Simply open Easy Voice Recorder or Picture Editor from your Start menu (refer to steps above) and you'll be able to use these tools for your math recordings and icons!
Once you've finished recording or making icons, the next step is to create your Little Math media sets.
4. My recordings have a bad quality or the volume is too soft
First off, check and make sure that your hardware (microphone) works and that the volume level is correct. You can also try speaking a little louder or moving closer to the mic when recording, and use the audio quality enhancement options in Easy Voice Recorder (e.g., "Normalize"). Lastly, you may use the Audio Diagnostic Tool to quickly troubleshoot and fix any audio codec problems in your computer.
IF THE PROBLEM DOES NOT GET FIXED, CONTACT BRILLKIDS SUPPORT
If you are still having problems after doing the suggestions above, send us a message using our Contact Form. Please make sure you attach a Diagnostic Report to your message so we can troubleshoot immediately. For instructions on how to create a Diagnostic Report, click here.
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